In a nearly unprecedented announcement, today the NAACP warned the public about "a pattern of disturbing incidents reported by African-American passengers, specific to American Airlines."
Miracle on Hudson pilot: Don't privatize air traffic control
Sully Sullenberger: “If we go down this road, I’m worried about access. I’m worried about equitability. And, I’m worried about safety.”
Delta passenger says she was stopped from singing anthem
An industry that does not allow for it’s customers to honor our fallen soldiers does not deserve to be given any more power over us.
The Three Reasons Big Airlines’ Service Is Awful
Airlines increasingly face less competition and they are increasingly putting passengers last and their own profits first. The industry has veered towards absolutely hostile customer service and increasingly unfair business practices while also facing nearly daily issues with computer crashes,...
Family booted from Southwest flight over 'rowdy' kids, parents say
Throwing families off of airplanes for “rowdy” kids? What else would you expect from an industry that tries to squeeze every last dollar out of its passengers while providing absolutely hostile customer service. The last thing we need is for them to run our air traffic control system.
Major consumer & passenger rights groups launch ad opposing air traffic privatization
Leading airline passenger, consumer and rural organizations, including National Consumers League, FlyersRights.org, Consumer Action, the Alliance for Aviation Across America and In The Public Interest launched an ad to set the record straight on the airlines' push to privatize the air traffic...
John Oliver Explained How Airlines and Cable Companies Make Your Life Hell
Think about the most consistently annoying experiences you have as a consumer and you'll likely find a common theme - some of the worst products and services can be found in industries that are highly consolidated.
Flying Coach Is So Cramped It Could Be a Death Trap
A judge calls it a ‘life-and-death safety concern.’ A government document shows there may not be enough room to brace for impact. Inside the potential dangers.
7 changes airlines are making that make flying worse
Why are airlines so bad? Cramped seats, additional fees, and oversold flights are just a few things that make flying miserable.
Captain Sully calmly shoots down Trump's plan to privatize air traffic control
The "Hero on the Hudson" Sully Sullenberger argues that Trump's privatization plan would put profit concerns over an attention to safety: "I can guarantee you the four largest airlines don't always have the interests of the traveling public in mind."