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Join Our Movement

Great news! Your grassroots efforts contacting Congress are working, as the backers of the big airlines' terrible air traffic control privatization scheme were forced to admit defeat - for now.

This is a huge victory. But we can’t stop now.

Tell Congress to support real passenger protections and accountability from the airlines, including all the Fair Fee Act principles in the FAA reauthorization bill. 

Take Action

We Need a Passenger Bill of Rights
Americans are increasingly disillusioned with the deplorable state of air travel caused by airlines that put their profits and political power before the needs of passengers.
Take Action
We Need a Passenger Bill of Rights
Americans are increasingly disillusioned with the deplorable state of air travel caused by airlines that put their profits and political power before the needs of passengers.
Take Action
Passenger Bill of Rights

Airline Passengers for Justice is partnering with leading consumer advocates to demand that Congress hold the airlines accountable through tougher policies and a comprehensive Passenger Bill of Rights including:

  • Consistent compensation rules for voluntary seat relinquishment due to overbooking or priority of other passengers/airline employees;

  • Prohibition on involuntary bumping of paid passengers for any reason except actual safety and security concerns;

  • Strict passenger compensation rules for non-weather flight delays, cancellations, computer crashes and mishandling/losing baggage, pets and minor children;

  • Maintaining congressional oversight of air traffic control through the FAA and opposing efforts to hand over power to a nonprofit corporation heavily influenced by big airlines;

  • Minimum seat standards to ensure reasonable passenger comfort, address health concerns, and promote safety, including adequate space for emergency evacuation;

  • Complete airfare transparency, including for taxes, surcharges and ancillary fees available in all types of booking channels, whether offered through airlines or third parties.

What's happening

Airline corporations want to take over and run the air traffic control system

The same oligopolies who can't even go for a week without a large scale technological meltdown or customer service crisis now want us to trust them to handle air traffic control.

Imagine turning over our air traffic control towers to the same mega airlines that can't even get you or your bag to your destination on time, treat customers like cattle, squeeze us into smaller spaces, cut routes to small and medium cities and drag off paying passengers to make room for their own employees.

Handing over this core public asset from the Federal Aviation Administration to a private corporate board would give the airlines even more unchecked power to raise taxes and fees on consumers. They would also be able to make decisions on airport access for general aviation and low-cost competitors without any public or Congressional accountability, putting their corporate profits before everyone else.

Write Congress
Help protect the rights of passengers and push back on the greedy airline industry's risky scheme to privatize air traffic control.

News

Country music singer RaeLynn claims American Airlines flight attendant harassed her over diabetes service dog

Perhaps instead of harassing passengers for using legitimate service animals, the airlines should concentrate on doing a much better job of taking care of our furry family members and getting to the bottom of alarming incidents of lost and dead companions.  

United Airlines CEO's home is among 4 to receive warnings from state for removing sand from beach

Maybe instead of illegally eroding the private beach where his mansion sits, United Airlines CEO Oscar Munoz should concentrate on improving his company’s operational and customer service practices? Just a thought.

 

Customers Just Told United Airlines What They Really Think of It (It's Uglier Than You Think)

Rapid airline consolidation and less competition means that airlines like United are increasingly putting profits over passengers. The industry has veered towards absolutely hostile customer service and increasingly unfair business practices while also facing nearly daily issues with computer...