We Need a Passenger Bill of Rights
Americans are increasingly disillusioned with the deplorable state of air travel caused by airlines that put their profits and political power before the needs of passengers.
We Need a Passenger Bill of Rights
Americans are increasingly disillusioned with the deplorable state of air travel caused by airlines that put their profits and political power before the needs of passengers.
Write Congress Today
Tell your U.S. Representative and Senators to pass a comprehensive Passenger Bill of Rights.
Take Action
Write Congress Today
Tell your U.S. Representative and Senators to pass a comprehensive Passenger Bill of Rights.
Take Action
Write Congress Today
Don't let big airline corporations take over our nation's air traffic control system.
Take Action
Write Congress Today
Don't let big airline corporations take over our nation's air traffic control system.
Take Action
Passenger Bill of Rights

Airline Passengers for Justice is partnering with leading consumer advocates to demand that Congress hold the airlines accountable through tougher policies and a comprehensive Passenger Bill of Rights including:

  • Consistent compensation rules for voluntary seat relinquishment due to overbooking or priority of other passengers/airline employees;

  • Prohibition on involuntary bumping of paid passengers for any reason except actual safety and security concerns;

  • Strict passenger compensation rules for non-weather flight delays, cancellations, computer crashes and mishandling/losing baggage, pets and minor children;

  • Maintaining congressional oversight of air traffic control through the FAA and opposing efforts to hand over power to a nonprofit corporation heavily influenced by big airlines;

  • Minimum seat standards to ensure reasonable passenger comfort, address health concerns, and promote safety, including adequate space for emergency evacuation;

  • Complete airfare transparency, including for taxes, surcharges and ancillary fees available in all types of booking channels, whether offered through airlines or third parties.

What's happening

Airline corporations want to take over and run the air traffic control system

The same oligopolies who can't even go for a week without a large scale technological meltdown or customer service crisis now want us to trust them to handle air traffic control.

Imagine turning over our air traffic control towers to the same mega airlines that can't even get you or your bag to your destination on time, treat customers like cattle, squeeze us into smaller spaces, cut routes to small and medium cities and drag off paying passengers to make room for their own employees.

Handing over this core public asset from the Federal Aviation Administration to a private corporate board would give the airlines even more unchecked power to raise taxes and fees on consumers. They would also be able to make decisions on airport access for general aviation and low-cost competitors without any public or Congressional accountability, putting their corporate profits before everyone else.

Write Congress
Help protect the rights of passengers and push back on the greedy airline industry's risky scheme to privatize air traffic control.

News

DOT’s gift to the big three airlines is coal in passengers’ stockings

The Big Three airlines just got an early Christmas present from the DOT and airline passengers got scrooged. The fees juggernaut driven by the legacy airlines that saddles consumers with add-on fees shows no sign of slowing. In 2017, the Big Three U.S. airlines -- American, Delta, and United --...

Rules Requiring Airlines to Disclose Fees Killed by Trump's DOT

In yet another anti-consumer move, the Trump administration killed two critical efforts to make airline fare information easier for customers to understand. “Having the DOT step back from developing rules to allow consumers to know the full price of travel and to be able to comparison shop is an...

American lacks pilots for more than 15,000 December flights after computer glitch gave too many time off

With epic logistical fails like this increasingly becoming the norm, the big airlines are the last folks we want to put in charge of managing air traffic control.