As airline revenue from extra fees increases, so does consumer ire

Big airlines are making billions from never-ending and increasingly misleading fees for everything under the sun.

11 airfare gotchas to avoid at all costs

Passengers beware, the airlines are not your friend and will do everything they can to benefit their own bottom lines - they need to be held accountable. 

Trump’s air traffic control overhaul would trigger spending cuts

A troubling nonpartisan CRS report reveals that ATC privatization would trigger $49 in mandatory spending cuts, including to Medicare, Military Retirement Fund, FEMA, National Flood Insurance Fund and increase the deficit by nearly $100 billion.

NAACP warns African Americans about traveling on American Airlines

In a nearly unprecedented announcement, today the NAACP warned the public about "a pattern of disturbing incidents reported by African-American passengers, specific to American Airlines." 

Miracle on Hudson pilot: Don't privatize air traffic control

Sully Sullenberger: “If we go down this road, I’m worried about access. I’m worried about equitability. And, I’m worried about safety.”

Delta passenger says she was stopped from singing anthem

An industry that does not allow for it’s customers to honor our fallen soldiers does not deserve to be given any more power over us.  

The Three Reasons Big Airlines’ Service Is Awful

Airlines increasingly face less competition and they are increasingly putting passengers last and their own profits first. The industry has veered towards absolutely hostile customer service and increasingly unfair business practices while also facing nearly daily issues with computer crashes,...

Family booted from Southwest flight over 'rowdy' kids, parents say

Throwing families off of airplanes for “rowdy” kids? What else would you expect from an industry that tries to squeeze every last dollar out of its passengers while providing absolutely hostile customer service. The last thing we need is for them to run our air traffic control system.

Major consumer & passenger rights groups launch ad opposing air traffic privatization

Leading airline passenger, consumer and rural organizations, including National Consumers League,, Consumer Action, the Alliance for Aviation Across America and In The Public Interest launched an ad to set the record straight on the airlines' push to privatize the air traffic...

John Oliver Explained How Airlines and Cable Companies Make Your Life Hell

Think about the most consistently annoying experiences you have as a consumer and you'll likely find a common theme - some of the worst products and services can be found in industries that are highly consolidated.